*** UPDATE - over a year later *** The car is still running perfectly!!! I had one little issue that I thought might be something I had done at ASR, so I took it in again, and they checked AND fixed it for free. What a relief. I highly highly HIGHLY recommend these guys!!! They're SO kind, and incredibly genuine, honest, and thorough. I'll probably still come here for repairs even though I've moved to Broomfield, because I feel safe here; I know they won't take advantage. So happy with ASR. I've been searching for a respectable car repair place for a long time and have had no luck until we found ASR Automotive. I cannot describe the relief we felt when we were there - finally a place that has amazing prices and is extremely honest and thorough. I know I can completely trust these mechanics. My car is quite old so I've gotten a LOT of repairs in the past couple years, and it has gone pretty terribly until now. Firestone has stolen a small fortune from us, always giving us the wrong diagnosis and telling us they fixed a problem, only for us to realize that it's gotten worse. We thought the car was unfixable because we were drowning our savings into it and nothing was getting better, but we went to ASR and they could not have been more helpful. The man who helped us seemed almost desperate to save us money. He explained every single detail of what he found - he even texted me as he looked at the car, sending me pictures of the issues he saw. I had just gotten an oil change at Firestone and it was clear from a photo of the oil that Firestone did not do a good job. I was so impressed that a mechanic actually provided PROOF of what he needed to fix - it was very clear. To top it all off, he called an Uber for us so we wouldn't have to pay for a ride home! My car is also working beautifully now. The entire repair was supposed to take two days, and they got it done in about four hours. We went in asking for a $1,000 repair, but the mechanic found that the issue wasn't what Firestone had told us, it was only a $400 repair. I don't think Firestone would have told us that, or rather been good enough at their job to know they were wrong. I have been to other mechanics who have clearly taken more than they should for labor costs, or made a mistake and made me pay to fix them. But at this place, I was told about 5 times that I wouldn't pay a dime if there was any issue with my engine because the blame would be on them. I could not be happier with this shop, and we'll definitely be sticking with them from now on. Thank you so much!! So happy to have someone great to take care of my poor lil' old car!
Kira, thank you so much for taking the time to write us such a great review! It truly means the world to us. Thanks for giving us a chance to earn your trust. We can't be perfect but we do our best with the things we can control. Being honest and straight forward to name a few. Thanks again for sharing your experience your awesome!
- ASR Automotive