I took my car in a week or so back to get manufacturer-recommended maintenance on my old Outback, and also to get an inspection since I had been neglecting taking it to the shop since I got it. Turns out, there were quite a few things that needed repairs/replacement, but Steve was very considerate and explained everything to me. My car runs so much better now thanks to them, and they kept most of my replacement costs as low as they could. Thanks, guys!! :]