Fort Collins Auto Repair

We appreciate you sharing your experience with us, Flynn! We are happy to hear your visit to our automotive shop was pleasant, and we are proud to have provided you with prompt, proper, and well-priced auto service! Thank you for giving us a try, and we look forward to seeing you next time ol' Cece is in need of service. Take care!

Thanks for your 5-star review, Max! We are proud to hear your recent visit to our automotive shop was excellent! Thanks for sharing some feedback and take care!

Mr. McBride, Thank you for your review. I believe you have given us a great example as to why we do vehicle inspections on every vehicle that comes into our shop. It sounds like we gave you an excellent and accurate account of the condition of your vehicle. Including the fact that your brakes were in really bad shape. We made you 100% aware of this safety issue before your daughter left. (with pictures as proof) We provide this to add value to the services we provide. I’m sorry you have taken it as a disservice. You had told us that you have done "90% of repair/maintenance work on the car including brakes two years ago". You declined all repairs and stated you would look closer your next opportunity. At ASR we don't use fear to incite uncertainty and doubt to drum up business (as you had stated in the first version of this review before you edited it). We gave you the facts, in certain terms leaving no doubt your vehicle needed repairs. We can give you advice, but can't make you follow it. You spoke to our advisor after the fact and was blaming us for the brakes failing. You stated that you didn't authorize invasive testing of the brake fluid. I would like to take this opportunity to try and clear that up as well. Brake fluid is checked by removing the brake master cylinder's reservoir cap. We use a test strip (a thin piece of paper) slightly dip the strip in the fluid. The strip provides a visual reference for brake fluid copper corrosion levels, a strong indicator that the fluid needs to be replaced. I apologize we had a misunderstanding and I wish you the best. Let us know if we can be of further service and feel free to give us a call and ask for me personally. I can try and help clear up an issues. - James

Thank you for sharing your experience with us, Katelyn! We are so proud to hear of your wonderful experience at our automotive shop, as we strive to be as understanding and helpful as we can! Thanks for coming to us, and we look forward to helping you out with future automotive needs!

We appreciate your wonderful feedback, Mark! Thank you for taking the time to leave us your review, and we were more than happy to provide you with friendly and honest automotive service! Thank you for coming in and we are here to help out with future service and repair!

We appreciate the 5-stars, Dave! We are proud to know your recent experience at our shop had exceeded your expectations, and we hope to see you back for your future automotive needs!