Horrible experience today. The guy at the fron counter, Steve, is very unprofessional. I am an interlock customer. I was told last Thursday to come in an hour early for my appointment. I was also told that my old interlock would removed from my other vehicle, which is totalled at the body shop next door, and it would be ready to go. I showed up today and found they had not removed the previous interlock. I was understandably frustrated. I came back and Steve asked me if I was ok. I told him I wasn't because they had not done what they said they would. This is when he started saying they were doing me a favor getting me in early and going next door to remove the equipment. I chose that body shop to make it easy on everyone involved. He proceeded to tell me, in a curse laden rant, that they didnt need my business and I could take my vehicle and go somewhere else. And that's putting it nicely. After sitting through this a little while longer, I decided to take my business elsewhere. I will never set foot location again. Terrible customer service. I took my vehicle to Phil on skyline drive and the change over was nice and smooth. I am a Fort Collins local and will be sharing my experience on every social media and review platform I can. DO NOT BRING YOUR VEHICLES HERE!!